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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
30-120 min45-90 min0.5-5 Tage2-8 h
Participantsdifferent
2-62-84-102-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasDecision Matrix, Scoring Rationale, Selected OptionKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
LeanObservationProcessOperations
DecisionCriteriaScoringTradeoffs
LeanContinuous improvementOperations
Problem solvingRoot causeDecisionOperations
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