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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-120 min45-90 min60-90 min15-30 min
Participantsdifferent
2-62-84-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasDecision Matrix, Scoring Rationale, Selected OptionProblem Cluster, Prioritized Challenge, ExperimentRoot cause notes, Countermeasures
Tagsno overlap
LeanObservationProcessOperations
DecisionCriteriaScoringTradeoffs
FacilitationDecisionProblem solvingWorkshop
Root causeIncidentLeanProblem solving
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