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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-120 min60-120 min30-60 min1-3 h
Participantsdifferent
2-62-82-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasCommunication Canvas, Stakeholder Messages, Architecture Communication PlanFishbone Diagram, Cause Categories, Investigation BacklogStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
LeanObservationProcessOperations
ArchitectureCommunicationStakeholdersCanvas
Root causeQualityOperations
LeanProcessQuality
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