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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowHighHigh
Timedifferent
30-120 min10-20 min daily2-8 h1-6 Wochen
Participantsdifferent
2-612-84-10
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasDaily Plan, Time Estimates, Review NotesProblem Analysis, Decision Analysis, Risk Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
LeanObservationProcessOperations
PlanningTime managementProductivityOperations
Problem solvingRoot causeDecisionOperations
QualityProblem solvingRoot cause
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