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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowLowMediumLow
Timedifferent
30-120 min30-60 min1-3 h30-60 min
Participantsdifferent
2-61-52-62-8
Formatdifferent
WorkshopAsyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasABC Classification, Focus Rules, Control ListStandard Work Sheet, Deviation List, Improved Standard, Training NeedsFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
LeanObservationProcessOperations
PrioritizationOperationsPortfolio
LeanProcessQuality
Root causeQualityOperations
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