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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-120 min30-60 min45-90 min45-90 min
Participantsdifferent
2-61-52-82-5
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasABC Classification, Focus Rules, Control ListDecision Matrix, Scoring Rationale, Selected OptionA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
PrioritizationOperationsPortfolio
DecisionCriteriaScoringTradeoffs
LeanProblem solvingCoachingOperations
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