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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
30-120 min45-90 min1-3 h2-4 h Analyse, laufend
Participantsdifferent
2-62-53-83-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasA3 Report, Action Plan, Root Cause AnalysisBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresConstraint Map, Improvement Plan, Flow Metrics
Tagsno overlap
LeanObservationProcessOperations
LeanProblem solvingCoachingOperations
FlowMeasurementConstraints
OperationsConstraintsFlowImprovement
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