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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowLowHigh
Timedifferent
30-120 min15-30 min10-20 min daily1-6 Wochen
Participantsdifferent
2-62-614-10
Formatdifferent
WorkshopWorkshopAsyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasRoot cause notes, CountermeasuresDaily Plan, Time Estimates, Review Notes8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
LeanObservationProcessOperations
Root causeIncidentLeanProblem solving
PlanningTime managementProductivityOperations
QualityProblem solvingRoot cause
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