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Criterion
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Purposedifferent
For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.
Complexitydifferent
HighLowLowLow
Timedifferent
2-6 h30–60 min per interview45–90 min45-90 min
Participantsdifferent
3-101 participant per interview3-102-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
FMEA Table, Risk Priority, Mitigation ActionsInterview Notes, Themes, Insight SummaryTheme clusters, Insight statements, Opportunity areasAssumption List, Critical Assumptions, Learning Plan
Tagsno overlap
RiskQualityOperationsRoot cause
QualitativeResearchCustomerDiscovery
SynthesisQualitativeRoot cause
AssumptionsRiskDecisionDiscovery
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