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Criterion
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Four paper stations connect system purpose, quality goals, risk cards and focused investigation with a target and gap profile.
Architecture
LASR (Lightweight Approach for Software Reviews)
Purposedifferent
For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail.
Complexitydifferent
HighHighHighMedium
Timedifferent
2-6 h0.5-2 TageSeveral meetings plus preparation and analysis; total effort depends on scope3–4 h for initial assessment; preparation and deeper analysis additional
Participantsdifferent
3-106-12Evaluation team, architects, and relevant stakeholders1 or a small team; particularly suitable for 3–4 people
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
FMEA Table, Risk Priority, Mitigation ActionsService Blueprint, Fail Points, Ownership MapPrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigationsLean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks
Tagsno overlap
RiskQualityOperationsRoot cause
Service designOperationsJourneyBlueprint
ArchitectureQualityRiskTradeoffsStakeholders
ArchitectureQualityRiskAssessmentLean
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