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Criterion
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowMediumLowHigh
Timedifferent
30-60 min1-2 Tage1-2 Tage2-6 h
Participantsdifferent
2-8Based on research question10-303-10
Formatdifferent
WorkshopAsyncAsyncWorkshop
Outputdifferent
Fishbone Diagram, Cause Categories, Investigation BacklogFindability Metrics, Path Analysis, Revised IAClick Heatmap, Success Rate, Design RecommendationsFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Root causeQualityOperations
Information architectureNavigationFindability
UXNavigationFindabilityValidation
RiskQualityOperationsRoot cause
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