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Criterion
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowMediumLowHigh
Timedifferent
30-60 min1-3 h15-30 min2-6 h
Participantsdifferent
2-82-62-63-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Fishbone Diagram, Cause Categories, Investigation BacklogStandard Work Sheet, Deviation List, Improved Standard, Training NeedsRoot cause notes, CountermeasuresFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Root causeQualityOperations
LeanProcessQuality
Root causeIncidentLeanProblem solving
RiskQualityOperationsRoot cause
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