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Criterion
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowHighMediumHigh
Timedifferent
30-60 min2-8 h60-120 min2-6 h
Participantsdifferent
2-82-82-83-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Fishbone Diagram, Cause Categories, Investigation BacklogProblem Analysis, Decision Analysis, Risk PlanContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Root causeQualityOperations
Problem solvingRoot causeDecisionOperations
ContradictionsInnovationProblem solving
RiskQualityOperationsRoot cause
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