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Criterion
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When assumptions still sit unordered in the room, it weighs uncertainty against leverage. It makes visible which hypotheses should be checked first.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowMediumHigh
Timedifferent
30-60 min1-2 Tage45-60 min2-6 h
Participantsdifferent
2-810-302-83-10
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop
Outputdifferent
Fishbone Diagram, Cause Categories, Investigation BacklogClick Heatmap, Success Rate, Design RecommendationsAssumption map, Test backlog, Risk rankingFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Root causeQualityOperations
UXNavigationFindabilityValidation
AssumptionsRiskExperimentsValidation
RiskQualityOperationsRoot cause
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