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Criterion
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Purposedifferent
When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30-60 min30-90 min2-6 hAs needed
Participantsdifferent
2-83-123-104-15
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Fishbone Diagram, Cause Categories, Investigation BacklogPostmortem Doc, Action Items, TimelineEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsIncident Log, Action Tracker, Stakeholder Updates
Tagsno overlap
Root causeQualityOperations
Site Reliability EngineeringIncidentLearningReliability
CausalityIncidentRoot causeTimeline
IncidentOperationsReliability
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