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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
LowMediumLowMedium
Timedifferent
1-2 Tage30-60 min je Interview20-45 min1-4 Wochen
Participantsdifferent
10-305-12 InterviewsBased on research question3-10 Kunden
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsProblem Evidence, Risk Notes, Customer SegmentsContent groups, Label set, IA hypothesesConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
UXNavigationFindabilityValidation
DiscoveryInterviewsValidation
Information architectureNavigationStructure
MVPValidationServiceDiscovery
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