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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Four paper stations connect system purpose, quality goals, risk cards and focused investigation with a target and gap profile.
Architecture
LASR (Lightweight Approach for Software Reviews)
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowHighMediumLow
Timedifferent
1-2 Tage2-6 h3–4 h for initial assessment; preparation and deeper analysis additional15-30 min
Participantsdifferent
10-303-101 or a small team; particularly suitable for 3–4 people2-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsFMEA Table, Risk Priority, Mitigation ActionsLean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checksRoot cause notes, Countermeasures
Tagsno overlap
UXNavigationFindabilityValidation
RiskQualityOperationsRoot cause
ArchitectureQualityRiskAssessmentLean
Root causeIncidentLeanProblem solving
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