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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowMediumHighLow
Timedifferent
1-2 Tage45-120 min2-6 h30-60 min
Participantsdifferent
10-302-63-102-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsChange Matrix, Cause Hypotheses, Validation Questions, Action ListFMEA Table, Risk Priority, Mitigation ActionsFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
UXNavigationFindabilityValidation
ChangeRoot causeTroubleshootingComparison
RiskQualityOperationsRoot cause
Root causeQualityOperations
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