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Criterion
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
HighLowLowLow
Timedifferent
2-6 h30–60 min30–60 min per interview45–90 min
Participantsdifferent
3-84-81 participant per interview3-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Fault Tree, Critical Paths, Cause Hypotheses, Control ActionsEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
RiskRoot causeSafety
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
SynthesisQualitativeRoot cause
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