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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
30-180 min6 Wochen Cycle + 2 Wochen Cool-Down1-4 h15-30 min
Participantsdifferent
1-62-4 pro Pitch3-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaPitches, Bet-table decisions, Hill charts, Cooldown outcomesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, Countermeasures
Tagsno overlap
TroubleshootingDiagnosisEngineering
PlanningDeliveryAutonomy
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
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