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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.
Complexitydifferent
LowLowMediumHigh
Timedifferent
45-90 min1-2 h1-3 hSeveral meetings plus preparation and analysis; total effort depends on scope
Participantsdifferent
3-123-103-10Evaluation team, architects, and relevant stakeholders
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsArchitecture Canvas, Goals, Constraints, Quality AttributesCustomer Journey Canvas, Pain Points, Experience OpportunitiesPrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations
Tagsno overlap
AlignmentStakeholdersTeam
CanvasArchitectureAlignmentWorkshop
JourneyCustomerService designCanvas
ArchitectureQualityRiskTradeoffsStakeholders
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