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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Four paper stations connect system purpose, quality goals, risk cards and focused investigation with a target and gap profile.
Architecture
LASR (Lightweight Approach for Software Reviews)
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
45-90 min1-4 h3–4 h for initial assessment; preparation and deeper analysis additional2-6 h
Participantsdifferent
3-123-81 or a small team; particularly suitable for 3–4 people3-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanLean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checksFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
AlignmentStakeholdersTeam
Root causeProblem solvingQualityIncident
ArchitectureQualityRiskAssessmentLean
RiskQualityOperationsRoot cause
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