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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Four paper stations connect system purpose, quality goals, risk cards and focused investigation with a target and gap profile.
Architecture
LASR (Lightweight Approach for Software Reviews)
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
LowMediumMediumLow
Timedifferent
45-90 min1-2 h3–4 h for initial assessment; preparation and deeper analysis additional20-45 min
Participantsdifferent
3-123-121 or a small team; particularly suitable for 3–4 people1-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsPolarity Map, Warning Signs, Balance ActionsLean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checksOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
AlignmentStakeholdersTeam
Systems thinkingTradeoffsLeadership
ArchitectureQualityRiskAssessmentLean
ResponsibilityLeadershipTeam
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