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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Four paper stations connect system purpose, quality goals, risk cards and focused investigation with a target and gap profile.
Architecture
LASR (Lightweight Approach for Software Reviews)
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
45-90 min3–4 h for initial assessment; preparation and deeper analysis additional45-90 min2-6 h
Participantsdifferent
3-121 or a small team; particularly suitable for 3–4 people2-53-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsLean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checksA3 Report, Action Plan, Root Cause AnalysisFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
AlignmentStakeholdersTeam
ArchitectureQualityRiskAssessmentLean
LeanProblem solvingCoachingOperations
RiskQualityOperationsRoot cause
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