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| Criterion |  Facilitation Expectation Mapping |  UX Research HEART Framework |  Product Strategy SMART Goals |  Product Strategy OKRs |
|---|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification. | When strategic direction needs to become measurable, it connects ambition with checkable results. It makes goals connectable to focus and review. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 45-90 min | 120 min initial, dann laufend | 15-30 min | 1-2 h Setup |
Participantsdifferent | 3-12 | 3-6 | 1-8 | 2-20 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | HEART-GSM Table, Dashboard | SMART Goal, Measurement Note, Deadline | OKR set, Measurement plan, Review cadence |
Tagsno overlap | AlignmentStakeholdersTeam | MetricsUX researchMeasurementSatisfaction | GoalsPlanningMeasurementAlignment | GoalsAlignmentOutcomesMeasurement |