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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration for 3-Circle Venn Diagram
Facilitation
3-Circle Venn Diagram
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When three perspectives matter at the same time, a Three-Circle Venn Diagram shows the overlaps and remainders precisely. It makes visible where shared effect arises and where only a partial perspective applies.
Complexitydifferent
LowHighMediumLow
Timedifferent
45-90 minHalber Tag1-2 h15-45 min
Participantsdifferent
3-125-204-122-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsSimulation Notes, Gaps List, Updated RunbooksAlignment Map, Open Issues, Decision QuestionsVenn Diagram, Overlap Notes, Differentiators
Tagsno overlap
AlignmentStakeholdersTeam
ResilienceOperationsIncident
AlignmentStakeholdersStrategyFacilitation
ComparisonFacilitationAlignment
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