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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowHighMediumLow
Timedifferent
45-90 min2-6 h1-2 h30-60 min
Participantsdifferent
3-123-104-122-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsFMEA Table, Risk Priority, Mitigation ActionsAlignment Map, Open Issues, Decision QuestionsFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
AlignmentStakeholdersTeam
RiskQualityOperationsRoot cause
AlignmentStakeholdersStrategyFacilitation
Root causeQualityOperations
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