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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.
Complexitysame
LowLowLowLow
Timedifferent
45-90 min30-60 min20-45 min45-90 min
Participantsdifferent
3-122-101-82-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsDACI Matrix, Decision Owner, Decision LogOwnership Reflection, Action Commitment, Coaching NotesRACI Matrix, Responsibility Map, Decision Notes
Tagsno overlap
AlignmentStakeholdersTeam
DecisionRolesGovernanceAlignment
ResponsibilityLeadershipTeam
RolesResponsibilityGovernanceOperations
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