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| Criterion |  Facilitation Expectation Mapping |  UX Research Affinity Diagramming |  UX Research User Interviews |  UX Research Personas |
|---|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. |
Complexitydifferent | Low | Low | Low | Medium |
Timedifferent | 45-90 min | 45–90 min | 30–60 min per interview | 1-3 Tage |
Participantsdifferent | 3-12 | 3-10 | 1 participant per interview | Internes Team |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | Theme clusters, Insight statements, Opportunity areas | Interview Notes, Themes, Insight Summary | Persona Profiles, Needs Summary, Scenario Notes |
Tagsno overlap | AlignmentStakeholdersTeam | SynthesisQualitativeRoot cause | QualitativeResearchCustomerDiscovery | ResearchCustomerSynthesis |