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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowMediumMedium
Timedifferent
45-90 min45–90 min30-60 min je Interview1-2 h
Participantsdifferent
3-123-105-12 Interviews4-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsTheme clusters, Insight statements, Opportunity areasInterview Notes, Opportunity Themes, Customer QuotesAlignment Map, Open Issues, Decision Questions
Tagsno overlap
AlignmentStakeholdersTeam
SynthesisQualitativeRoot cause
DiscoveryInterviewsOpportunityCustomer
AlignmentStakeholdersStrategyFacilitation
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