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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Sailboat Retrospective
Agile
Sailboat Retrospective
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a team wants to read momentum, brakes, and risks together, it offers an easily understandable picture of the situation. It makes drive, obstacles, and headwind visible in the same picture.
Complexitydifferent
LowHighLowLow
Timedifferent
45-90 min1-6 Wochen30-60 min45-90 min
Participantsdifferent
3-124-103-124-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, Agreements8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanStart Stop Continue Board, Improvement ActionsSailboat Board, Risks, Improvement Actions
Tagsno overlap
AlignmentStakeholdersTeam
QualityProblem solvingRoot cause
RetrospectiveImprovementTeamReflection
RetrospectiveTeamImprovement
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