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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.
Complexitydifferent
LowHighLowLow
Timedifferent
45-90 min1-6 Wochen45–75 min30-60 min
Participantsdifferent
3-124-10Team members involved3-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, Agreements8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan4Ls Board, Learning Themes, Improvement ActionsStart Stop Continue Board, Improvement Actions
Tagsno overlap
AlignmentStakeholdersTeam
QualityProblem solvingRoot cause
RetrospectiveLearningReflectionTeam
RetrospectiveImprovementTeamReflection
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