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Criterion
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Four paper stations connect system purpose, quality goals, risk cards and focused investigation with a target and gap profile.
Architecture
LASR (Lightweight Approach for Software Reviews)
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
2-6 h0.5-2 Tage3–4 h for initial assessment; preparation and deeper analysis additional2-6 h
Participantsdifferent
2-86-121 or a small team; particularly suitable for 3–4 people3-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Event Model, UI Flow, Commands, Read ModelsService Blueprint, Fail Points, Ownership MapLean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checksFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
EventsBlueprintDomain-Driven DesignBehavior
Service designOperationsJourneyBlueprint
ArchitectureQualityRiskAssessmentLean
RiskQualityOperationsRoot cause
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