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| Criterion |  Knowledge Modeling Event Modeling |  UX Design Service Blueprinting |  UX Research Affinity Diagramming |  UX Research Empathy Mapping |
|---|---|---|---|---|
Purposedifferent | Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | Medium | High | Low | Low |
Timedifferent | 2-6 h | 0.5-2 Tage | 45–90 min | 30–60 min |
Participantsdifferent | 2-8 | 6-12 | 3-10 | 4-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Event Model, UI Flow, Commands, Read Models | Service Blueprint, Fail Points, Ownership Map | Theme clusters, Insight statements, Opportunity areas | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | EventsBlueprintDomain-Driven DesignBehavior | Service designOperationsJourneyBlueprint | SynthesisQualitativeRoot cause | SynthesisQualitativeWorkshop |