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Criterion
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumLowHighHigh
Timedifferent
60-120 min30-120 min2-8 h1-6 Wochen
Participantsdifferent
2-82-62-84-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Conflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsObservation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Theory of ConstraintsAssumptionsSystems thinking
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
QualityProblem solvingRoot cause
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