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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min1-2 h je Session20-45 min1-2 Tage
Participantsdifferent
4-8Based on research questionBased on research question10-30
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Empathy Map, Assumptions List, Research GapsUsability Issues, Severity List, RecommendationsContent groups, Label set, IA hypothesesClick Heatmap, Success Rate, Design Recommendations
Tagsno overlap
SynthesisQualitativeWorkshop
ValidationUXPrototype
Information architectureNavigationStructure
UXNavigationFindabilityValidation
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