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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
Affinity Diagramming
UX Research
Affinity Diagramming
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min60-90 min pro Feature45–90 min15-30 min
Participantsdifferent
4-83-63-102-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsExample Table, Acceptance TestsTheme clusters, Insight statements, Opportunity areasRoot cause notes, Countermeasures
Tagsno overlap
SynthesisQualitativeWorkshop
AgileRequirementsExamplesBehavior-Driven Development
SynthesisQualitativeRoot cause
Root causeIncidentLeanProblem solving
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