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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min30-60 min je Interview45–90 min1-2 h je Session
Participantsdifferent
4-85-10 Interviews3-10Based on research question
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsSolution Feedback, Objection List, Validation NotesTheme clusters, Insight statements, Opportunity areasUsability Issues, Severity List, Recommendations
Tagsno overlap
SynthesisQualitativeWorkshop
ValidationInterviewsPrototype
SynthesisQualitativeRoot cause
ValidationUXPrototype
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