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Criterion
Empathy Mapping
UX Research
Empathy Mapping
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.
Complexitydifferent
LowHighLowLow
Timedifferent
30–60 min0.5-2 Tage1-2 h1-2 h
Participantsdifferent
4-86-123-103-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsService Blueprint, Fail Points, Ownership MapArchitecture Canvas, Goals, Constraints, Quality AttributesInception Canvas, Risks, Goal List, Open Questions
Tagsno overlap
SynthesisQualitativeWorkshop
Service designOperationsJourneyBlueprint
CanvasArchitectureAlignmentWorkshop
AlignmentArchitectureCanvas
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