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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30–60 min1-3 h1-6 Wochen2-4 h
Participantsdifferent
4-82-84-102-6
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsCause Tree, Evidence Notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanBarrier Inventory, Failure Analysis per Barrier, Action Backlog
Tagsno overlap
SynthesisQualitativeWorkshop
Root causeTreeIncidentQuality
QualityProblem solvingRoot cause
Root causeSafetyIncident
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