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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min45-90 min45-90 min90-180 min
Participantsdifferent
4-82-83-124-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsRACI Matrix, Responsibility Map, Decision NotesRAPID Role Map, Recommendation, Decision LogDecision Rights Matrix, Agreement
Tagsno overlap
SynthesisQualitativeWorkshop
RolesResponsibilityGovernanceOperations
DecisionRolesGovernance
DecisionGovernanceAlignmentResponsibility
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