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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min45-90 min1-3 h60-90 min
Participantsdifferent
4-82-85-303-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsRACI Matrix, Responsibility Map, Decision NotesConsensus Clusters, Theme Titles, Priority AreasSalience Diagram, Strategy per Class
Tagsno overlap
SynthesisQualitativeWorkshop
RolesResponsibilityGovernanceOperations
FacilitationConsensusWorkshopAlignment
StakeholdersFacilitationAlignmentGovernance
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