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| Criterion | ![]() UX Research Empathy Mapping | ![]() Engineering Goal Question Metric | ![]() Operations Root Cause Analysis | ![]() UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 30–60 min | 90-180 min | 1-4 h | 45–90 min |
Participantsdifferent | 4-8 | 3-6 | 3-8 | 3-10 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | GQM Table, Metric Profiles | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | SynthesisQualitativeWorkshop | MetricsMeasurementEngineeringAlignment | Root causeProblem solvingQualityIncident | SynthesisQualitativeRoot cause |



