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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for DACI
Decision Making
DACI
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min1-2 h Setup, laufend30-60 min45–90 min
Participantsdifferent
4-812-103-10
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsAction Lists, Project List, Review RoutineDACI Matrix, Decision Owner, Decision LogTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
SynthesisQualitativeWorkshop
ProductivityPlanningTasksExecution
DecisionRolesGovernanceAlignment
SynthesisQualitativeRoot cause
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