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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for Communication Plan
Delivery
Communication Plan
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min1-2 h Setup, laufend45-90 min45–90 min
Participantsdifferent
4-812-63-10
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsAction Lists, Project List, Review RoutineCommunication Plan, Channel Matrix, Message CadenceTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
SynthesisQualitativeWorkshop
ProductivityPlanningTasksExecution
CommunicationStakeholdersDeliveryPlanning
SynthesisQualitativeRoot cause
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