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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min1-3 h45–90 min45-90 min
Participantsdifferent
4-82-83-103-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsGap Matrix, Action Plan, Risk NotesTheme clusters, Insight statements, Opportunity areasImpact Map, Outcome Hypotheses, Delivery Options
Tagsno overlap
SynthesisQualitativeWorkshop
StrategyAnalysisPlanning
SynthesisQualitativeRoot cause
OutcomesStrategyBehaviorPlanning
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