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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
LowHighLowLow
Timedifferent
30–60 min2-6 h60-90 min45–90 min
Participantsdifferent
4-83-104-103-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsFMEA Table, Risk Priority, Mitigation ActionsProblem Cluster, Prioritized Challenge, ExperimentTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
SynthesisQualitativeWorkshop
RiskQualityOperationsRoot cause
FacilitationDecisionProblem solvingWorkshop
SynthesisQualitativeRoot cause
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