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| Criterion |  UX Research Empathy Mapping |  Operations Failure Mode and Effects Analysis |  UX Research Affinity Diagramming |  Operations Kepner-Tregoe |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. |
Complexitydifferent | Low | High | Low | High |
Timedifferent | 30–60 min | 2-6 h | 45–90 min | 2-8 h |
Participantsdifferent | 4-8 | 3-10 | 3-10 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | FMEA Table, Risk Priority, Mitigation Actions | Theme clusters, Insight statements, Opportunity areas | Problem Analysis, Decision Analysis, Risk Plan |
Tagsno overlap | SynthesisQualitativeWorkshop | RiskQualityOperationsRoot cause | SynthesisQualitativeRoot cause | Problem solvingRoot causeDecisionOperations |