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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.
Complexitydifferent
LowLowHighMedium
Timedifferent
30–60 min30-60 min2-6 h2-4 h
Participantsdifferent
4-82-83-82-6
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsFishbone Diagram, Cause Categories, Investigation BacklogFault Tree, Critical Paths, Cause Hypotheses, Control ActionsBarrier Inventory, Failure Analysis per Barrier, Action Backlog
Tagsno overlap
SynthesisQualitativeWorkshop
Root causeQualityOperations
RiskRoot causeSafety
Root causeSafetyIncident
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