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Criterion
Empathy Mapping
UX Research
Empathy Mapping
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min1-2 Tage45–90 min1-2 h je Session
Participantsdifferent
4-810-303-10Based on research question
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsClick Heatmap, Success Rate, Design RecommendationsTheme clusters, Insight statements, Opportunity areasUsability Issues, Severity List, Recommendations
Tagsno overlap
SynthesisQualitativeWorkshop
UXNavigationFindabilityValidation
SynthesisQualitativeRoot cause
ValidationUXPrototype
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